For a business to survive in modern society it must take customer service seriously. PetCareRx, an online pet pharmacy and pet wellness center, truly understands the importance of this. By doing everything in their power to offer customers high quality products at low costs, they have earned a reputation as one of the best pet pharmacies on the web. For this reason, PetCareRx complaints are rare.

That’s not to say that the company doesn’t know how to respond when PetCareRx complaints do occur, however. They offer several guarantees in case a customer isn’t satisfied. For starters, if a customer can find a better price on the same product at another Vet-VIPPS certified pharmacy, PetCareRx will match it. They also guarantee the effectiveness of their products. If their heartworm medication does not work, as long as proof can be offered, the company will reimburse up to $500 for each pet. A similar guarantee is offered for their flea and tick products.

The quality of the online veterinary pharmacy has not gone unnoticed by rating agencies. The Better Business Bureau has given them a favorable rating. Not only that, but they have met all eleven standards of LegitScript, a company which verifies the reputation of online pharmacies. The National Association of Boards of Pharmacy hasn’t missed a beat either, declaring PetCareRx one of only eight Veterinary-Verified Internet Pharmacy Practice Sites. When ratings organizations are giving the company the thumbs up, the fact that PetCareRx complaints are uncommon shouldn’t come as much of a surprise.

PetCareRx is an online store that provides medications, supplies, and food that owners can buy for their pets. The company is one of only seven pharmacies that meet the NABP’s (National Association of Boards of Pharmacy’s) requirements for online veterinary pharmacies. It is also a member of another organization that accredits online medication sellers, known as LegitScript. It is certified by McAfee SECURE to ensure that personal information is kept private, and given the VeriSign Secured Seal for the same reason.

With all of these accreditations from reputable organizations, it should raise a red flag that when searching for PetCareRx complaints, several listings show up in the search engines. This red flag should be raised higher when several of the listings are all located on the same site.

Are these PetCareRx complaints legitimate? There are several reasons to believe that they aren’t. The “consumer advocacy” site listing these complaints, which shall remain nameless, has a less than admirable past. For starters, the site is a business, not an organization. It earns an income by posting advertisements. Worse still, it earns additional income by asking the businesses that they attack for money, in exchange for a rebuttal from the “organization’s” administration.

If that’s not enough for you, the company was penalized by Google in 2007 for concocting an elaborate scheme to outsmart the search engine. It did so by setting up over two hundred dummy businesses and linking them back to the primary site.

PetCareRx complaints are, in reality, quite rare. Genuine reviews of the site are very positive.

PetCareRx customer service is dedicated to resolving all customer complaints in a timely manner.